Refund & Cancellation Policy

The Tweloc weekly planner is free, with no account required. There is nothing to cancel or refund on the free plan.

Tweloc Pro is a paid subscription, billed monthly or annually, that raises your monthly allowance for AI auto-planning, voice capture, and API access. Prices are shown on our pricing page in INR for customers in India and USD elsewhere. Launch pricing, where offered, stays at the rate you signed up at for as long as the subscription remains active.

You can cancel at any time from Settings inside the app, or by emailing us. No notice period, and no cancellation fee.

When you cancel, your subscription stays active until the end of the period you have already paid for. After that it stops renewing and your account returns to the free plan.

We refund any first purchase in full within 7 days, for any reason. Email us from the address on the account and we will process it, no questions asked.

After that window we do not refund part-used periods, because you keep access for the whole period you paid for. If something went wrong on our side, such as being charged twice or billed after cancelling, write to us and we will make it right regardless of the window.

Renewals are not automatically refundable, so cancel before a renewal date if you no longer want the plan.

We approve or decline within 2 business days of your email. Approved refunds go back to the original payment method.

Your bank or card issuer then takes a further 5 to 7 business days to post it. That part is outside our control.

Cancelling never deletes anything. Your tasks stay in your account, the planner keeps working on the free plan, and you can export everything at any time from Settings.

To request a cancellation or refund, email [email protected] from the address on your account.